Reporting for Chat
- Tracking goals and conversions with Google Analytics
- Analytics 101: Measuring customer satisfaction
- Analytics 101: Solving the missed chats mystery
- Analytics 101: Monitoring individual agent performance
- Analytics 101: Filtering by departments
- Analytics 101: Measuring agent productivity
- Analytics 101: Investigating increasing wait times
- Analytics 101
- History chat details CSV glossary
- Real-time queue updates in the Chat Widget
- Browsing past chats in History
- Analyzing your Chat activity
- Browsing your site's visitors
- Monitoring real-time chat metrics
- Using the Weekly Analytics report
- Monitoring chat activity with Analytics
- Chat Analytics CSV glossary
- Tracking goals and conversions with Google Analytics
- Analytics 101: Measuring customer satisfaction
- Analytics 101: Solving the missed chats mystery
- Analytics 101: Monitoring individual agent performance
- Analytics 101: Filtering by departments
- Analytics 101: Measuring agent productivity
- Analytics 101: Investigating increasing wait times
- Analytics 101
- History chat details CSV glossary
- Real-time queue updates in the Chat Widget
- Browsing past chats in History
- Analyzing your Chat activity
- Browsing your site's visitors
- Monitoring real-time chat metrics
- Using the Weekly Analytics report
- Monitoring chat activity with Analytics
- Chat Analytics CSV glossary