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Salesforce integration


Salesforce integration resources

What's my plan? The Salesforce integration integrates Zendesk Support and Salesforce, built on Zendesk's infrastruc...

Edited Jun 24, 2024

5 votes  ·  24 comments

5

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24

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Setting up the Zendesk for Salesforce integration

What's my plan? The Zendesk for Salesforce integration connects your Salesforce accounts to Zendesk ...

Edited Oct 17, 2024

4 votes  ·  84 comments

4

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84

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Setting up Ticket View in Salesforce

What's my plan? This article describes setting up a view of Zendesk tickets for your users in Salesforce. ...

Edited Oct 17, 2024

4 votes  ·  43 comments

4

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43

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Using Ticket View in Salesforce

What's my plan? The Ticket View feature in the Zendesk for Salesforce integration queries Zendesk Support in real-t...

Edited Jun 21, 2024

0 votes  ·  31 comments

0

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31

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Installing and configuring the Salesforce app for Zendesk Support

What's my plan? The Salesforce app for Zendesk allows agents to see customer information from Salesforce directly in...

Edited Dec 09, 2024

1 vote  ·  34 comments

1

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34

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Setting up Ticket Sync from Zendesk to Salesforce

What's my plan? The Zendesk for Salesforce integration syncs Zendesk tickets to Salesforce cases, ena...

Edited Oct 17, 2024

3 votes  ·  43 comments

3

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43

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Configuring data sync from Salesforce to Zendesk

What's my plan? The Zendesk for Salesforce integration provides one-way data sync from Salesforce to ...

Edited Oct 17, 2024

6 votes  ·  101 comments

6

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101

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Using the multiple organizations feature in the Salesforce integration

What's my plan? Quick Look: Admin Center > Apps and integrations > Integrations > ...

Edited Oct 17, 2024

1 vote  ·  2 comments

1

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2

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