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Slack integration
Understanding and installing the Slack for Zendesk Support integration
What's my plan? Slack for Zendesk Support is a Built-by-Zendesk integration that can connect one or more Ze...
Edited Oct 17, 2024
15 votes · 154 comments
15
Votes
154
Comments
Configuring the Slack for Zendesk Support integration
What's my plan? After installing the Slack for Zendesk Support integration, tickets can be created from ...
Edited Oct 17, 2024
0 votes · 0 comments
0
Votes
0
Comments
Creating and managing ticket triggers for Slack
What's my plan? When using the Slack for Zendesk Support integration, you can set up ticket triggers ...
Edited Dec 17, 2024
1 vote · 59 comments
1
Vote
59
Comments
Using the Slack for Zendesk Support integration
What's my plan? After the Slack for Zendesk Support integration has been installed and configured, you can create ...
Edited Jun 21, 2024
10 votes · 102 comments
10
Votes
102
Comments
Using the Answer Bot for Slack integration
What's my plan? This functionality is part of AI agents. Tip: Zendesk has renamed our bot capabilities. An...
Edited Oct 17, 2024
4 votes · 23 comments
4
Votes
23
Comments