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Slack integration


Understanding and installing the Slack for Zendesk Support integration

What's my plan? Slack for Zendesk Support is a Built-by-Zendesk integration that can connect one or more Ze...

Edited Oct 17, 2024

15 votes  ·  154 comments

15

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154

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Configuring the Slack for Zendesk Support integration

What's my plan? After installing the Slack for Zendesk Support integration, tickets can be created from ...

Edited Oct 17, 2024

0 votes  ·  0 comments

0

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0

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Creating and managing ticket triggers for Slack

What's my plan? When using the Slack for Zendesk Support integration, you can set up ticket triggers ...

Edited Dec 17, 2024

1 vote  ·  59 comments

1

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59

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Using the Slack for Zendesk Support integration

What's my plan? After the Slack for Zendesk Support integration has been installed and configured, you can create ...

Edited Jun 21, 2024

10 votes  ·  102 comments

10

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102

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Using the Answer Bot for Slack integration

What's my plan? This functionality is part of AI agents. Tip: Zendesk has renamed our bot capabilities. An...

Edited Oct 17, 2024

4 votes  ·  23 comments

4

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23

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