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Jira integration

Jira integration resources

What's my plan? Suite Any plan Support Any plan This article contains links to resources for ...

Edited Mar 19, 2025

5 votes  ·  58 comments

5

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58

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Setting up the Zendesk Support for Jira integration

What's my plan? Suite Any plan Support Any plan The Zendesk Support for Jira integration enc...

Edited Mar 19, 2025

18 votes  ·  0 comments

18

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Using the Zendesk Support for Jira integration

What's my plan? Suite Any plan Support Any plan The Jira integration encourages collaboratio...

Edited Mar 19, 2025

22 votes  ·  142 comments

22

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142

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Using the Jira field syncing feature

What's my plan? Suite Any plan Support Any plan The field syncing feature allows near real-t...

Edited Mar 19, 2025

7 votes  ·  0 comments

7

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Configuring a Jira Cloud webhook for field syncing

What's my plan? Suite Any plan Support Any plan When saving field mappings to enable the fiel...

Edited Mar 19, 2025

10 votes  ·  0 comments

10

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Reporting on the number of Zendesk tickets linked to a Jira issue

What's my plan? Suite Any plan Support Any plan The Zendesk Support for Jira integration all...

Edited Mar 19, 2025

9 votes  ·  0 comments

9

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Updating a ticket when the status of a Jira issue changes

What's my plan? Suite Any plan Support Any plan Jira can automatically update a Zendesk Supp...

Edited Mar 19, 2025

16 votes  ·  48 comments

16

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48

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Restricting access to projects in your Jira integration

What's my plan? Suite Any plan Support Any plan By default, all Jira projects are available thr...

Edited Mar 19, 2025

2 votes  ·  0 comments

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Migrating the Zendesk Jira integration when moving Jira instances

What's my plan? Suite Any plan Support Any plan This article describes the process for migr...

Edited Mar 19, 2025

3 votes  ·  0 comments

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