{"showBanner":false,"urlFilters":[],"type":"warning","title":"Service Incident","content":"We are investigating reports of customers being unable to use our Zendesk Widget for support. If you need urgent assistance, please reach out to serviceincident@zendesk.com. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/articles/4577692745114-Service-Incident-May-4th-2022-Zendesk-ZBot-Widget-unavailable","linkText":"please read this announcement"}
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  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging
  4. Live chat
  5. Chat basics
  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging
  4. Live chat
  5. Chat basics

Chat basics

  • Introduction to the Chat dashboard
  • Zendesk Chat system requirements
  • Determining your Zendesk Chat account version
  • About Zendesk Chat plan types
  • Changing your Zendesk Chat account owner
  • Zendesk Chat billing FAQs
  • Preparing for the move from Chat widget to live chat in Web Widget (Classic)
  • Feature differences: Legacy Chat and live chat in Web Widget (Classic)
  • Chat developer resources
  • Introduction to the Chat dashboard
  • Zendesk Chat system requirements
  • Determining your Zendesk Chat account version
  • About Zendesk Chat plan types
  • Changing your Zendesk Chat account owner
  • Zendesk Chat billing FAQs
  • Preparing for the move from Chat widget to live chat in Web Widget (Classic)
  • Feature differences: Legacy Chat and live chat in Web Widget (Classic)
  • Chat developer resources
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