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Live chat agent guide
Using structured messages in Zendesk Chat
Edited Jun 21, 2024
6 votes · 6 comments
6
Votes
6
Comments
Editing your personal settings in Zendesk Chat + Support accounts
Edited Jun 21, 2024
0 votes · 0 comments
0
Votes
0
Comments
Changing your chat sounds and notification settings
Edited Jun 21, 2024
3 votes · 27 comments
3
Votes
27
Comments
Hiding credit card numbers in chats and chat history
Edited Jan 03, 2023
8 votes · 5 comments
8
Votes
5
Comments
Exporting Chat Conversion Tracking data
Edited Jun 21, 2024
2 votes · 0 comments
2
Votes
0
Comments
Serving chats in the Chat dashboard
Edited Jun 21, 2024
12 votes · 8 comments
12
Votes
8
Comments
Editing your personal settings in Zendesk Chat Standalone accounts
Edited Jun 21, 2024
7 votes · 0 comments
7
Votes
0
Comments
Configuring your chat availability settings
Edited Jun 21, 2024
11 votes · 32 comments
11
Votes
32
Comments
Inserting common phrases with shortcuts
Edited Jun 21, 2024
13 votes · 27 comments
13
Votes
27
Comments
Navigating the dashboard with keyboard shortcuts
Edited Aug 29, 2024
3 votes · 4 comments
3
Votes
4
Comments
Viewing past Chat conversations in Web Widget (Classic)
Edited Jan 03, 2023
6 votes · 15 comments
6
Votes
15
Comments
Edited Jun 21, 2024
4 votes · 14 comments
4
Votes
14
Comments
Edited Jun 21, 2024
5 votes · 0 comments
5
Votes
0
Comments
Banning visitors from accessing Chat
Edited Jun 21, 2024
2 votes · 17 comments
2
Votes
17
Comments
Understanding high load-related announcement banners in the Chat dashboard
Edited Feb 24, 2022
4 votes · 0 comments
4
Votes
0
Comments