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Using the Zendesk Chat mobile app


Viewing chat history on your mobile device

The Zendesk Chat mobile app allows you to view and search previous chats, share chat details and transc...

Edited Jan 03, 2023

8 votes  ·  0 comments

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Managing Android app settings

What's my plan? The Zendesk Chat app allows you to provide chat support from your Android device. Once you've ...

Edited Jun 21, 2024

8 votes  ·  2 comments

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Optimizing battery life with the Zendesk Chat Android app

Smartphone batteries are not evolving as fast as we want and they unfortunately they don't last forever. Smartphone ...

Edited Sep 02, 2022

2 votes  ·  0 comments

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Disabling push notifications

What's my plan? Push notifications help keep the Android app connected during periods of bad connectivity and prese...

Edited Jun 21, 2024

0 votes  ·  0 comments

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Troubleshooting for the Zendesk Chat Android app

This document provides some standard checks you can make if you're having issues with connectivity or push notificati...

Edited Jan 03, 2023

6 votes  ·  0 comments

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Improving the mobile experience with the overlay widget

This article describes advantages of using the overlay chat widget and how to turn it on. Understanding the advantag...

Edited Sep 29, 2023

4 votes  ·  2 comments

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