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Migrating to messaging
Why migrating from live chat to messaging is the right choice
What's my plan? Suite Any plan Support with Live chat and messaging, any plan Note: ...
Edited Mar 25, 2025
10 votes · 54 comments
10
Votes
54
Comments
Frequently asked questions for Chat to messaging assisted migrations
We’re making it easy for selected Zendesk customers to move from Chat to messaging by completing the first activation...
Edited Nov 29, 2024
0 votes · 0 comments
0
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0
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Setting up Web Widget for messaging when using live chat and Web Widget (Classic)
What's my plan? This article is for customers using live chat and Web Widget (Classic) who wa...
Edited Mar 25, 2025
4 votes · 29 comments
4
Votes
29
Comments
How migrating to messaging impacts Chat settings and capabilities
What's my plan? Suite Any plan Support with Live chat and messaging, any plan To u...
Edited Mar 25, 2025
3 votes · 31 comments
3
Votes
31
Comments
Managing chat triggers when migrating from Chat to messaging
What's my plan? Suite Any plan When you migrate from live chat to messaging for Web Widget and mobile ...
Edited Mar 19, 2025
3 votes · 19 comments
3
Votes
19
Comments