Recherches récentes

Pas de recherche récente

Get subscribed sections only with api

image avatar

MOHMMAD AAZAM

Publication le 24 août 2022

Hi,

1. Is it possible to get all the sections subscribed by the user through API. The Content subscription API gives sections, articles ,topics and posts. I just need sections only. 

2. Is it possible to increase the limit for API results beyond 100. Right now i can have a maximum limit of 100 for APIs. ?

Thanks!

 

0

6

6 commentaire

Date
    image avatar

    Erica Girges

    Zendesk Developer Advocacy

    Hi Aazim!
     
    Yes you can just get the subscribed to sections per user. You would just need to side load the sections data. If you're not familiar with side loading our docs have a detailed explanation and a pretty nifty demonstration. 
     
    If you would like to request an API rate limit increase I can go ahead and pull you into a ticket to get that sorted for you. 😊️
     
    Best,
     
    Erica

    1

    image avatar

    MOHMMAD AAZAM

    Thank you Erica Girges

    0

    image avatar

    Erica Girges

    Zendesk Developer Advocacy

    Glad to help! 😊️

    0

    image avatar

    Josh

    We need to subscribe users to sections for them, and this seems to be blocked by the API. Why?

    0

    image avatar

    Erica Girges

    Zendesk Developer Advocacy

    Hi Josh,
     
    You should be able to do that. I would verify that the agents subscribing the user to the section has then appropriate Help Center manager role. That would be the only requirement that could block it them from doing so.

    0

    image avatar

    Josh

    Hi Erica,

    We found this would provide us back with a 401

    0

    Vous devez vous connecter pour laisser un commentaire.

    Vous ne trouvez pas ce que vous cherchez ?

    Nouvelle publication