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End user account with read only access



Publication le 05 sept. 2023

Hello

I will be interested to create Guide's end user account with read only permission.

The need is to allow the supplier of my customers to be capable of checking the tickets in progress

Many thanks for your help


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Shawna James

Community Product Feedback Specialist

Thank you for your feedback! We appreciate you taking the time to share your thoughts with us.

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Having the option for end users read only access, i.e ability to login to Zendesk Portal, but not open support tickets, is extremely important for us. I ask that this option be added to Zendesk

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