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Problem uploading an app

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Eduardo Cunha

Publication le 14 mai 2024

I've been trying to upload a private app on Zendesk, on which I'm being able to complete it, I receive the following error:

Failed to install app: Error creating requirements

500 Internal Server Error: {"status"=>500, "error"=>"Internal Server Error"}

The option of uploading images on this section it seems to be off. Too bad.

 

All the url's from the manifest are working perfectly, the app calls a function which is in azure.

 

Is it possible that this be a Zendesk problem?

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    Erica Girges

    Zendesk Developer Advocacy

     
    Hi Eduardo! 
     
    If you have any requirements due upon installation you can asynchronously handle this. To determine the installation requirements have been met, you could make a request to Get Requirements Install Status before proceeding with installation.
     
    Hope this helps!

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