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Problem uploading an app
Posted May 14, 2024
I've been trying to upload a private app on Zendesk, on which I'm being able to complete it, I receive the following error:
Failed to install app: Error creating requirements
500 Internal Server Error: {"status"=>500, "error"=>"Internal Server Error"}
The option of uploading images on this section it seems to be off. Too bad.
All the url's from the manifest are working perfectly, the app calls a function which is in azure.
Is it possible that this be a Zendesk problem?
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1 comment
Erica Girges
Hi Eduardo!
If you have any requirements due upon installation you can asynchronously handle this. To determine the installation requirements have been met, you could make a request to Get Requirements Install Status before proceeding with installation.
Hope this helps!
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