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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Objects and Rules -> Tickets -> Settings adding characters to Render URIs as hyperlinks on each tab save
      Pressing save tab within the Tickets settings under Objects and Rules adds empty characters on each tab save. Unsure if ...

      Publication le 08 avr. 2022 · Todd Glover

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      Terrible Update in the Admin Center

      Publication le 16 mars 2022 · CX Digital

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      Função "assumir" perdido
      Avec réponse
      Com essa nova tela de visualização dos agentes, perdermos a função de "assumir" a identidade desse agente, essa funciona...

      Publication le 04 avr. 2022 · Aline Lima

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      Additional Operator "IN"
      Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is, ...

      Publication le 26 avr. 2022 · Miki Kanomata

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      Webhook Activity needs better filters to manage and troubleshoot
      I'm trying to research unsuccessful Webhook Activity in order to troubleshoot.
      This would require a filt...

      Publication le 28 avr. 2022 · Ben Wanless

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      Can somebody help explain the meaning of each channel in view?
      When we created new view to filter specific tickets like the ones which are not triggered into any group (We call them "...

      Publication le 26 avr. 2022 · Qin Brian

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      Team Members Page - Customize Columns
      I realize that you don't want to turn this into an Explore report, but I've not been able to successfully leverage Explo...

      Publication le 20 avr. 2022 · Mark Wiles

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      Admin Center - Search Function for Groups
      The search function in groups only allows you to search based on the start of the group name not from any portion of the...

      Publication le 30 mars 2022 · Meg Gunther

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      I really hate the direction Zendesk is taking and it's making me consider dumping the platform.
      Honestly. The changes you guys are making are making this product worse. The dumping of the reporting was bad enough. No...

      Publication le 12 avr. 2022 · Antonio Bandito

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      Macros
      The macro system we have at the moment is a drop-down list of a lot of macros, this system is a lot of work to find what...

      Publication le 22 févr. 2022 · Rory

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