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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

Publication le 05 oct. 2021 · Montie Steele

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Feature Request Summary:

Add more capabilities to the filtering in Zendesk - ability to excl...

Publication le 24 sept. 2021 · Maggie St.Clair

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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

Publication le 09 sept. 2021 · Dan Heintzelman

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I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

Publication le 19 sept. 2021 · John Mannewitz

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It would be nice to see the user's role info in the initial view.

Publication le 03 sept. 2021 · John Brunker

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If I want to create a new agent in support, I then must login into admin to add them to a Chat license for example. If I...

Publication le 05 oct. 2021 · Lee Robinson

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I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

Publication le 18 oct. 2021 · Thomas Paris

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Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

Publication le 05 oct. 2021 · Julian Kossak

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안녕하세요 oss-techservice.s-core.co.kr/hc/ko 관리자입니다. 사이트 보안관련 하여 질문사항이 있어 문의드리게 되었습니다. 해당 사이트에 대하여 DNS 쿼리를 날린 결과 사이트가 사용하고 있...

Publication le 29 sept. 2021 · Kilkiyoung

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It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

Publication le 21 sept. 2021 · Tim Shannon

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