Recherches récentes

Pas de recherche récente

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nouvelle publication
Tout afficher
    Trier par activité récente
      New Team Member Page feedback - no search feature?
      We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

      Publication le 05 oct. 2021 · Montie Steele

      7

      Abonnés

      2

      Votes

      5

      Commentaires

      Improve filtering capabilities

      Feature Request Summary:

      Add more capabilities to the filtering in Zendesk - ability to excl...

      Publication le 24 sept. 2021 · Maggie St.Clair

      4

      Abonnés

      3

      Votes

      1

      Commentaire

      Admin Portal - Team Members Beta View - Feedback for Enhancement
      I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

      Publication le 19 sept. 2021 · John Mannewitz

      5

      Abonnés

      3

      Votes

      4

      Commentaires

      Assign ticket fields as part of a Brand
      It would be easier and better to overview if you could sort the Fields by Brand. We are now adding our 4th Brand the "Ti...

      Publication le 21 sept. 2021 · Berlinger & Co. AG

      2

      Abonnés

      1

      vote

      0

      Commentaire

      Show role info in default table view
      It would be nice to see the user's role info in the initial view.

      Publication le 03 sept. 2021 · John Brunker

      8

      Abonnés

      10

      Votes

      2

      Commentaires

      Creating new agents in 1 place
      If I want to create a new agent in support, I then must login into admin to add them to a Chat license for example. If I...

      Publication le 05 oct. 2021 · Lee Robinson

      3

      Abonnés

      0

      Votes

      0

      Commentaire

      Roles that Manage Articles can no longer edit Article Settings
      I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

      Publication le 18 oct. 2021 · Thomas Paris

      2

      Abonnés

      2

      Votes

      0

      Commentaire

      Alphabetical order
      Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

      Publication le 05 oct. 2021 · Julian Kossak

      3

      Abonnés

      2

      Votes

      3

      Commentaires

      [문의] 사이트 단독할당 IP 확인
      안녕하세요 oss-techservice.s-core.co.kr/hc/ko 관리자입니다. 사이트 보안관련 하여 질문사항이 있어 문의드리게 되었습니다. 해당 사이트에 대하여 DNS 쿼리를 날린 결과 사이트가 사용하고 있...

      Publication le 29 sept. 2021 · Kilkiyoung

      1

      Abonné

      0

      Votes

      0

      Commentaire

      Multi Edit Agents
      It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

      Publication le 21 sept. 2021 · Tim Shannon

      3

      Abonnés

      0

      Votes

      1

      Commentaire