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Zendesk EAP - Entity detection


From time to time it´s need to upload new CSV with new field values, this is currently not supported.

Publication le 11 sept. 2024 · Tobias Hermanns

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Our Agents, still highlight by values show up on Forms, this field is not linked to. This should be disable.

Publication le 11 sept. 2024 · Tobias Hermanns

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Hi, found out since a while it´s not working anymore on first comment, does anyone have same issue monitored?

Publication le 04 sept. 2024 · Tobias Hermanns

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Some requests can be relevant to multiple products, for example, Camera Model A and Camera Model B. However, the drop-do...

Publication le 21 juil. 2024 · Yaniv Dayan

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Hi, nice feature! Can we have synonym names for the same product/dropdown field value? For example, the product name is ...

Publication le 21 juil. 2024 · Yaniv Dayan

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You can sign up for the EAP

Publication le 11 juil. 2024 · David Falé

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Hi, any plan to display such fields in Context Panel in future, where all AI have their place? Thanks. Tobi

Publication le 16 juil. 2024 · Tobias Hermanns

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Hi, better the system ask in which form this should be collected, after creation of the field. Thanks. Tobi

Publication le 16 juil. 2024 · Tobias Hermanns

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We invite you to share any feedback related to functionality or bug reports within the community topic

Publication le 11 juil. 2024 · David Falé

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