Feature Request: Reporting on Article Labels in Explore

 1263082286029 and  1263082168649 - 
We need article label in our reporting as distinguish by labels certain types of articles and we need a way to measure how many article with certain type were created. 

1268349130330 just a heads up, this is a massive issue for our org (and the response from the PM equally as concerning). 

Same here…

We used Tags to get Filter View in Guide, but Explore can do more i.e. show us a list which articles include “URL” and update them after a while. Disaster, that no reporting is doable here.

Also very disappointed in this update. I don't know of many platforms that don't facilitate reporting on tags/labels. 

That's a huge problem 1263082168649  and incredibly dissapointing to see this update. Releasing featues, but not being able to report on them shouldn't be possible from an enterprise solution. Frankly, the reporting across guide is inconsistent and honestly pretty useless in it's entirety. I really wish you would see this for what it appears like to your customers - which is technical debt/a miss from the product team that built out these features. It screams half-baked product solutions and that is terrifying as we are heading into a world powered by AI. Please give us the reason this is not as important as whatever else is on your plate, otherwise you are just responding to a 3 year old post with no substance, other than “we don't care”. 

Thanks

Hello everyone! Jake here from the Zendesk product team, I appreciate you continuing to express interest in this feature and sharing your individual use cases.

We apologize for the delay on our end in providing you with an updated response to your feature request. We wanted to let you know that at this time we are not able to commit to building this feature. We understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

We are going to close this post as “not planned”. We will leave the post open for comment and encourage you to continue to add your use cases and support but want to remind folks, as is stated in our Community Guidelines, that we can not commit to prioritizing any one piece of feedback we receive in the community.

If you are interested in learning more about this and other features being built please make sure to check out and follow our Community events, What’s New Community Topic, and Zendesk Updates. Again, we apologize for our delay and appreciate you being a valuable Zendesk Community member.

need this asap

We're very, very, very interested in this too. It's going to be rather long content audit to update labels on our KB w/o this, while it's going to be hard to track that our team is using labels accurately. Please release this soon!  

Hi Orsolya Forster

Is there a date set for this metric to be released? We would also find this highly beneficial ^_^ 

Thanks in advance! 

Hi, we use these labels to distinguish different inventories and components. without this feature in the Explorer, we are not able to view and measure articles correctly. Hope we can see this feature as soon as possible. Thanks.