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Create a New Side Conversation Including Comment from a Different Side Conversation



Data ultimo post: 28 ott 2022

Feature Request Summary: 

To be able to attach comments from a different side conversation that is still within the same ticket.

Description/Use Cases: 

Mode of Operation:

  • We engage a partner we are integrating with and they ask for a feature enhancement or API change
  • We engage Programming via a side conversation with details of the request from the original side conversation, removing the partner from the conversation, however, including his contact information 

 

Business impact of limitation or missing feature:

We can copy the information however:

  • There is possible human error
  • Extra clicks
  • You would have to have 2 windows open because you cant be creating a side convo and toggle to the original conversation

 

Other necessary information or resources:


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Hi

Has this been reviewed yet?

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