Allow use of Present/Not Present conditions in Views for Date fields
Zendesk LuminaryCommunity Moderator
Data ultimo post: 24 apr 2023
Please allow for Present/Not Present conditions for Date fields in Views!
Use case example: We have a ticket form where we schedule events with customers and log date milestones. We want to create a view to show an agent if a particular milestone has not yet been logged (therefore the date field would be empty)
Sadly, this is not possible for Views, though the condition exists for Triggers and Automations.
Thanks for reading, happy to expand on the use case if needed!
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