Feature Request: Timed end user deletion

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flurfunk

Data ultimo post: 06 dic 2023

Hello Zendesk Team,

we are using the Timed Ticket Deletion (beta) to delete old Tickets. However, this feature doesn't make much sense in terms of GDPR compliance when personal data of the submitting end user is still kept in a separate database. 
Please add a Timed End User Deletion so that all end users who are inactive since x time and / or whose tickets have been permanently deleted are automatically deleted as well. Having the option to 'forget users' is a must have for GDPR...

Best Martin 

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