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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Unable to get even the sample working, I get "Messages failed to Load" in the canvas.
      As soon as I click “Start Conversation”, I get a “Messages failed to load” and I can't do anything. I had this in my gam...

      Data ultimo post: 11 mar 2025 · Yan Levesque

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      Android: Update Support Annotations
      The latests Android SDKs are still using the old support annotations library. I'd like to remove Jetifier when I build t...

      Data ultimo post: 13 set 2021 · Simon Bergeron

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      Https calls are failing from Unity SDK on iOS
      Hey guys. Hope you are doing well. I've just implemented Zendesk Unity SDK , everything is fine on Android and Editor, b...

      Data ultimo post: 07 mar 2025 · Gagik Baghdasaryan

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      Problem with JWT token, not valid kid
      Hello, I have been trying to validate the entry to the Zendesk bot through the sdk on iOS, applying the jwt, what happen...

      Data ultimo post: 22 gen 2025 · Anthony Plaza

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      Zendesk support SDK - android - disable searchview in helpcenter
      Hi, I'm trying to customize the look and feel of helpcenter screen in android while using the support sdk. And I have be...

      Data ultimo post: 04 mar 2025 · varkey b

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      Unable to Send Message in RequestActivity on Android
      One specific user is unable to send messages even after reinstalling the app, but we are unable to reproduce the issue. ...

      Data ultimo post: 27 feb 2025 · CH Henry Wang

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      Visitor has to send a message after prechat form to begin chat
      I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visi...

      Data ultimo post: 21 feb 2025 · Nate Laff

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      Zendesk iOS Mobile SDK Push notifications not working
      Hi there. When we respond to tickets submitted via the mobile SDK, users receive our replies; however, they do not recei...

      Data ultimo post: 08 gen 2025 · Elon (Yurii Martyniak)

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      How to create a non-conversational view Using Zendesk Unity SDK version 2.3.0
      I am trying to create a non-conversational view from Zendesk Unity SDK 2.3.0 but I can not find anything about it on the...

      Data ultimo post: 28 gen 2025 · Yuri Kimo

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      Tickets created via the Messaging chat widget are missing crucial contextual information like user email address
      We are facing an issue with the tickets created via the Messaging Web SDK, here is a summary of the issue with tickets m...

      Data ultimo post: 04 dic 2024 · Henderson Pinto

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