コンテンツタグとタグ付きコンテンツの表示

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Elizabeth Williams

Zendesk Documentation Team

編集日時：2025年5月01日

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      Katerina Soumani

      Hi, 

      We intend to have our Help Center content available in Spanish and potentially other languages, too (English will remain the default language). So far, we manually create content tags in both EN and ES, and they indistinctively appear in both versions of the article, i.e., the English version shows the Spanish content tags and vice versa: 

      Is this the way it's supposed to be? Is there a way to match content tags to their respective language? 

      Thanks in advance! 

       

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      Heather Rommel

      Hi, we hit the 200 tags limit and want to consolidate but I don't see a way to export. Did I miss it?

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      Tetiana Gron

      Hi Ihor Tomilenko,

      Please check "Add content tags to articles and posts" section of Help center templating cookbook.

      It might be a bit confusing but `related_articles` helper is not related to content tags. 

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      Ihor Tomilenko

      End users searching for content on a specific subject can click a content tag to open a search page with links to a collection of help center content that shares the same tag.

      How does one expose the content tags to the end users? I could not locate the relevant code in any theme. I also could not locate a corresponding helper to customize the theme and give the end users ability to see and click on the content tags.

      There is a helper that is also related to the functionality of related articles, related_articles. However, this helper is not the same as the content tags. I would expect to see something like Label object when it comes to content tags. Any ideas? 

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