API Upload File

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投稿日時:2020年7月16日

Hello all,
I've been trying to attach a file to a ticket via uploads API and the problem that I am encountering is that the file successfully attaches but then when I try to open the file it download to my PC but when I try to open it says file type not supported.

  • I am making the request from ServiceNow through post request to https://example.zendesk.com/api/v2/uploads.json
  • response status code 201
  • Then I take the token in the response to create a new ticket in ZD.
  • response status code 201
  • file type is JPG
  • file size is 1.9 MB

    See images below for reference. 




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