The visibility of Lookup Relationship fields on ZenDesk HelpCenter

1902738075884 did that update ever go out for custom objects on the portal? if not, any eta? I do think the effort for adding it for at the very least, organizations, would be nice. The functionality does exist already with the “select your organizaton” drop-down, in some capacity. There are just other scenarios, like a partner account, where this would be a nice feature to be able to use. 

Hi All.. Thank you for your patience.. 
As we mentioned in Relate, we are making Lookup relationship fields pointing to custom objects available in Guide Help center this year for logged in end-users..  Having said that, Lookup relationships pointing to Users and Orgs will not be available to end users. Reason being that we need to build sufficient permission structure for you to safely expose the necessary list of Users and Orgs to end users. 

apparently this was announced at zd relate, that it is coming this year

Any Update? Enabling this functionality would allow us to remove a handful of customizations and ultimately make the benefit statement stronger for migrating away from the legacy custom objects. 

Hi Gorka,

any news about this topic? Thanks!

we need as well

Hi Omair, the native help center request form does not currently support lookup fields, but we have it on our roadmap, though I can't currently give you an ETA.