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How to set which help center is displayed/opened first?

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Luz M

投稿日時：2023年3月16日

If you have multiple helpcenter/brands and you click on the product switch and open the Guide. Where can you define which guide or brand is shown first?

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      Luz M

      Thanks for the clarification, Viktor!

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      Viktor Osetrov

      Hi Luz,

      Yep. The first HC is the default one, which you have created from scratch initially.

      Hope it helps 

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      Luz M

      Is there any logic to how this assignment is set at the beginning?

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      Viktor Osetrov

      Hi Luz,

      Unfortunately, no way to change it at this moment. We're sorry for all inconvenience with that and stay tuned. 

      Kind Regards
       

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      Luz M

      Hi Viktor,

      thank you very much for answering.

      Is there a way to change this setting?

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      Viktor Osetrov

      Hello Luz,

      The first is shown Agent's guide HC. 
      Please check your Brand settings there - https://your_subdomain.zendesk.com/admin/account/brand_management/brands
      Have attached my example:
       

      Thank you

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