Simultaneous ring
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投稿日時:2025年4月02日
Can I make a feature request to have the option of simultaneous ringing to all online agents, instead of just the round-robin it does now?
I have seen that a lot of customers have asked for this, so please can I submit a formal feature request for this to be added?
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Ferran Barneda
Hi 6898454399002
Since we already have a post for this feature request, we will close this post.
Please add your comments here:
https://support.zendesk.com/hc/en-us/community/posts/5625584887066-Routing-to-all-agents-within-a-group-at-once-not-round-robin
Thanks,
Ferran
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