Simultaneous ring

回答済み


投稿日時:2025年4月02日

Can I make a feature request to have the option of simultaneous ringing to all online agents, instead of just the round-robin it does now? 
I have seen that a lot of customers have asked for this, so please can I submit a formal feature request for this to be added?


0

1

1件のコメント

Hi 6898454399002 

 

Since we already have a post for this feature request, we will close this post. 

 

Please add your comments here:

https://support.zendesk.com/hc/en-us/community/posts/5625584887066-Routing-to-all-agents-within-a-group-at-once-not-round-robin 

 

Thanks,

Ferran

0


投稿コメントは受け付けていません。

お探しのものが見つかりませんか?

新規投稿