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Enable app (on sidebar) when creating new ticket

답변함


2022년 8월 23일에 게시됨

I have an App which Initiated when i open any ticket in zendesk.
What i want to achieve is, the same App should be initialize when i am creating new ticket.

is that possible or i have to follow to different way.

 

Thanks!


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댓글 3개

0


Hey Ram,

You're looking for the "new ticket sidebar" location. I'd suggest reading our documentation about different app locations.  

Thanks!

1


Eric Nelson can you help me on this?

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