최근 검색
최근 검색 없음
How many tickets are being solved within set number of days
2025년 2월 10일에 게시됨
Hello - I am looking to build a report that can give me the following metrics. Report on how many tickets are solved within X number of days. Ideally I would like to see percentages of tickets solved in 1, 2, 3, 4, 5, 6, 7 days. I would also like to see this by agent. I would also like to compare weeks to see if there is improvement over time. Is this possible?
0
0
댓글 0개