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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

2021년 10월 05일에 게시됨 · Montie Steele

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Feature Request Summary:

Add more capabilities to the filtering in Zendesk - ability to excl...

2021년 9월 24일에 게시됨 · Maggie St.Clair

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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

2021년 9월 09일에 게시됨 · Dan Heintzelman

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If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

2021년 4월 01일에 게시됨 · Kyle Pinkley

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I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

2021년 9월 19일에 게시됨 · John Mannewitz

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It would be nice to see the user's role info in the initial view.

2021년 9월 03일에 게시됨 · John Brunker

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I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

2021년 10월 18일에 게시됨 · Thomas Paris

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I would like to enbale messaging (SDK) through the admin center as described

2021년 7월 05일에 게시됨 · Jay

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Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

2021년 10월 05일에 게시됨 · Julian Kossak

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It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

2021년 9월 21일에 게시됨 · Tim Shannon

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