Conditional Task Assignments


1 Comentários

  • Jakub Konik
    Zendesk Product Manager

    Hi RailWorks Corporation, thanks for asking.

    We're currently working on workflow automation for Sell that will allow for the use case you described and much more. First basic functionality will be released in Q4 2021 (it'll focus on automating updates among leads, contacts and deals), but it won't include tasks which we are hoping to tackle in Q1 or Q2 2022.

    Using our API seems like a great idea until built-in capabilities are here. You can read more about it in our developer documentation


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