Feature request: ability to set text inputs on custom form fields through macros.

Thanks for responding. 

My current set up offers an "other" field at the bottom of each dropdown available on the forms. Selecting this option reveals a textbox for the users to enter a value. 

While on long-term project we would look to eventually add the values of these textboxes to the dropdown, we sometimes run short-term projects that would benefit from being able to simply enter a textbox value. 

Furthermore, there's no real reason I can think of to not add support for this. Macros should probably be able to alter all visible ticket fields. 

Hi Nathan! Thanks for sharing this feedback.

I'd love to learn a little more. Macros actions are typically pre-defined inputs, which corresponds well with a dropdown field composed of a set of defined options to select from. Given that macros are able to update dropdown fields, could you share more about the type of data your team commonly enters that requires a macro, but doesn't fit well into dropdown fields for your workflow?