Call back feature in live chat

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Publicado 25 de nov. de 2021

Hello 

I think it would be great if customers could contact us via live chat, and then be given the option to request a call back.  Doing this would open up a schedule tool for them to select the next available date and time - then book in a 10 minute slot. 

Agents could then see this calendar and either manually (or auto-magically) reserve time to make the calls. 

Thanks 


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