Call back feature in live chat

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  • Comentário oficial
    Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Laura,

    Thanks for sharing your feedback. Have you tried using the callback feature on the Web Widget already for Zendesk Talk? You can learn more about that feature here:

    Configuring Zendesk Talk settings for Web Widget Classic

    Currently, we have no immediate plans to offer a call scheduling feature while on an ongoing chat. 

    Thanks,

    Ramin

     

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