Ability to Identify whether a Requester's Account is Verified via Trigger/Automation

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Aaron Miller

Publicado 16 de mai. de 2023

I'd love to be able to interact with whether a requesting profile's email is verified.  Recently, we've had a few phishing attempts come in through an emailed channel and if we could flag ticket submissions that come from unverified emails, we could protect ourselves from these attempts much more effectively.

Something like "Account > IS/IS NOT > Verified" would be a gamechanger for cybersecurity.

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