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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Live Data Dashboard Customization

      Feature Request Summary:

      For enterprises with global business, it's best that we can create ...

      Publicado 10 de dez. de 2022 · Qin Brian

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      Feature Request: Add “Revisions” to Explore Dashboard Builders
      Explore would benefit greatly from the option to see revisions of dashboards and revert to earlier versions, a feature t...

      Publicado 19 de dez. de 2022 · Rachel Gibbons

      4

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      5

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      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Mis...

      Publicado 02 de set. de 2024 · Jahn

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      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Publicado 25 de fev. de 2025 · LWD Support

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      Feature Request: Build Reports with information out of two datasets
      We're want to build up a report with information out of two different datasets. In particular we want to count incoming ...

      Publicado 12 de dez. de 2023 · Jamie Berges

      4

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      Filter Issues & Images
      Hi Team, All our internal and customer reporting is run monthly for the full range of the previous month. We also conduc...

      Publicado 20 de fev. de 2025 · Melanie Hobman

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      Why am I missing some much customization?
      I want to preface that if there are methods to accomplish what I'm talking about, they aren't clearly documented anywher...

      Publicado 29 de jan. de 2025 · Sam

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      Explore - Forced migration while missing functionality
      This feedback may come across as critical and abrasive. That's a reflection of the frustration I am feeling with my own ...

      Publicado 12 de mar. de 2025 · Joshua Bentley

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      Custom Roles in Explore
      Planejado

      Feature Request Summary:

      Along with the roles of Admin, Agent, End User in Explore datasets,...

      Publicado 02 de jun. de 2022 · Monica

      10

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      21

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      "Today" option missing from Time filters on new dashboard builder?
      Planejado
      Hi Team! Not sure if this is a bug, or if i'm doing something wrong, or if it's meant to be like this for a reason, but ...

      Publicado 06 de jan. de 2025 · Tim Grimshaw

      3

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