Pesquisas recentes

Sem pesquisas recentes

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nova publicação
Exibir tudo
    Classificar por atividade recente
      After editing and saving report/ query it doesn't update in dashboard
      Concluído
      Dear Zendesk Team, when I edit queries/ reports within the dashboard and then click save the query doesn't automatically...

      Publicado 02 de jun. de 2022 · Csenge Orban

      13

      Seguidores

      2

      Votos

      14

      Comentários

      Explore, Knowledge Base Reports - include knowledge article modified date
      Hi there, We have a number of client accessible articles that are outdated, and need updating. I would like to be able t...

      Publicado 20 de fev. de 2025 · Gail Day

      2

      Seguidores

      1

      Votos

      1

      Comentário

      Feature Request: Macros, Triggers, Automations in Explore

      Feature Request Summary:

      I would like to be able to see data ...

      Publicado 18 de mar. de 2022 · CJ Johnson

      14

      Seguidores

      17

      Votos

      4

      Comentários

      Use "Assignee" as a dynamic metric filter
      Found this is a limitation while trying to compare Agent metrics against global team metrics. While it is doable hardcod...

      Publicado 18 de abr. de 2024 · Tiziano Di Rauso

      2

      Seguidores

      4

      Votos

      2

      Comentários

      Populating Problem Ticket Subject in Explore

      Feature Request Summary:

      Zendesk Explore should have a way to see problem ticket IDs, the

      Publicado 27 de fev. de 2023 · Kelley Ring

      21

      Seguidores

      19

      Votos

      17

      Comentários

      DATE_DIFF() Between 2 Custom Attributes
      Não planejado
      I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...

      Publicado 20 de out. de 2021 · Joanna TEST

      31

      Seguidores

      19

      Votos

      24

      Comentários

      Product Feedback: Web Forms in Explore
      Hello, Currently, when an end-user submits a form via the Help Center Page - ticket will be created in Support with tick...

      Publicado 21 de fev. de 2025 · Atanas Tomov

      1

      Seguidor

      0

      Votos

      1

      Comentário

      End-user Device information in Explore
      Zendesk offers the option to display Device information for users that open a chat. This information can be useful in a ...

      Publicado 25 de fev. de 2025 · ivan.genchev

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Make the drill in function more clear in the new dashboard builder
      As the title says. The drill in function that I am accustomed to using, in the “legacy” dashboard builder, works a bit d...

      Publicado 25 de fev. de 2025 · Stephen McGirr

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Possibilidade de colocar um texto informativo em campo do explore: "i"
      Nos relatório do explore possibilitar colocar um "i" nos campos, pra que quando o usuário passar o cursor do mouse apare...

      Publicado 14 de fev. de 2025 · Ana Beatriz Nicolete

      1

      Seguidor

      0

      Votos

      1

      Comentário