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Developer - Zendesk APIs

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      Creating tickets in which agents can reply via SMS
      We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...

      Publicado 04 de fev. de 2025 · Greg Tracy

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      Request for pushing 'draft' updates to articles
      The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes. However, i...

      Publicado 19 de fev. de 2025 · Ali Avci

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      Using Zendesk Article API, how do I get the latest article draft, and not the published body?
      I have a published article with a more recent edited, unpublished draft. Using the Articles API, I can't seem to get the...

      Publicado 06 de set. de 2024 · Bienvenido David

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      How to Retrieve All Tickets in a Date Range from Zendesk API
      "I am looking for a way to obtain all tickets within a date range, from [start date] to [end date], but I see that the Z...

      Publicado 17 de fev. de 2025 · Miguel Gonzalez Ubiera

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      How can I create or update category, section and article in Japanese using API?
      Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...

      Publicado 24 de fev. de 2025 · Harvey Kim

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      Search users by event type, profile source
      Is there a way to search users by events? I know that I can get a list of users and than filter the events but can be th...

      Publicado 05 de fev. de 2025 · Cesar Arguinzones

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      Get Account ID (Zendesk Instance) Information
      Hi, I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (th...

      Publicado 17 de nov. de 2021 · Rodrigo Fraga

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      Side Conversations - Initial window height
      Hi, As we can monitor the window.resize event of the client to get the height. Is there a way to get that information on...

      Publicado 20 de fev. de 2025 · Cedrick

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error. On endpoint: POST ...

      Publicado 19 de fev. de 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Publicado 29 de jan. de 2025 · Yvan Lin

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