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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Multiple choice of tickets is currently up to 100 (extended beyond)
      I hope you can improve it so that I can select more than 100 tickets multiple choices.

      Publicado 02 de fev. de 2025 · Eiley

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      Request automation filter functionality
      Please add a search filter so that automation can be searched under certain conditions. In the case of triggers, there i...

      Publicado 02 de fev. de 2025 · Eiley

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      Searching for conditions in automation
      When creating new automation, custom fields are not sorted by name, and keywords cannot be searched, so we continuing to...

      Publicado 02 de fev. de 2025 · Eiley

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      Improvements to move page by page within view
      Previously, views could be moved in page units (for example, pages were displayed as 1, 2, and 3). Now, you can only mov...

      Publicado 02 de fev. de 2025 · Eiley

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      Trigger title setting request : Enable direct title change from non-macro application triggers
      I wish I could set the title of the ticket in the trigger action. For now, I'm using it by setting the "Apply Macro afte...

      Publicado 02 de fev. de 2025 · Eiley

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      Feature request: editable Light Agent role's "view user profile lists" permission

      Overview

      The Light Agent role in Zendesk has the following permission regarding “Customer Lists” (the page under...

      Publicado 04 de fev. de 2025 · Pedro Rodrigues

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      Additional improvements related to the 'Redaction Suggestion' feature
      Additional improvements related to the 'Redaction Suggestion' feature 1. Personal information other than email address s...

      Publicado 05 de fev. de 2025 · Eiley

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      Zendesk EAP management in Admin Center
      Hello, Zendesk community! Especially when one manages multiple accounts, Early Access Program management can be time con...

      Publicado 22 de mai. de 2024 · Pedro Rodrigues

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      Request to Add More Languages for Voicemail Transcription
      Currently, voicemail transcription only supports English, and no other languages are available. We would like to request...

      Publicado 03 de fev. de 2025 · Erinea Ravasio

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      Access Log UI Feedback [Advanced Data Privacy and Protection Add-on]

      Access Log UI release

      Calling ALL ADDP subscribers (or anyone thinking of subscribing for Access Logs)!<...

      Publicado 12 de dez. de 2024 · Ryan Winkler

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