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Xiryll Matthew De Guzman's Avatar

Xiryll Matthew De Guzman

Entrou em 16 de abr. de 2022

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Última atividade em 16 de abr. de 2022

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Xiryll Matthew De Guzman comentou,

ComentárioAccounts and billing

All we wanted to do was to cancel our Zendesk account as we are not using it. We paid $3,780.00 in total for the first year and we barely utilized it as it is not meant for our business. I canceled the account on April 14, 2022, to avoid getting charged. But today April 16, 2022, Zendesk charged the card on file without our consent. All I want is to get out of Zendesk and get our money back which is $3,780.00. The customer service team is hard to reach and no one is responding to our tickets. Please we just want to get rid of Zendesk.

Exibir comentário · Publicado 16 de abr. de 2022 · Xiryll Matthew De Guzman

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Xiryll Matthew De Guzman comentou,

ComentárioAccounts and billing

We got charged even if we canceled the account already. I would like to get our money back without going through a Chargeback with the bank.

Exibir comentário · Publicado 16 de abr. de 2022 · Xiryll Matthew De Guzman

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