位置：帮助中心或知识管理 > 添加按钮 > 组别
您可以添加次组别（组别中的组别）到帮助中心知识库，以便在层次结构中创建更多级别（最多六个级别）。您无法向社区添加更多级别。
只有 Guide 管理员可以在帮助中心知识库中添加次组别。
关于次组别
您可以在知识库中创建次组别（组别中的组别），以便在内容层次结构中创建更多级别。使用嵌套组别最多可以有六个级别：类别 > 组别 > 组别 > 组别 > 组别 > 组别。每个组别最多可有 200 个次组别。
注意：当您在父组别中时，您可以看到每个次组别中的最多五个文章链接，以及该次组别中任何其它文章的链接。
您可以将文章放在层次结构的任何组别级别，但文章不能显示在类别下。组别可以包含组别和/或文章。
下图显示了一个包含四个级别的帮助中心层次结构，其中包括三个组别级别。
为组别添加次组别
您可以在帮助中心添加次组别（组别中的组别）。您可以在组别中嵌套组别，最多可嵌套五个组别级别。每个组别最多可包含 200 个次组别。
重要提示：在为知识库添加次组别时，您可能需要修改“类别”页面的代码以显示次组别，请参阅在帮助中心显示次组别。
在组别中添加组别
25 条评论
Ifra Saqlain
Hi Ivette Lavin,
Do you have sidebar but subsections are not showing in that?
If you explain your use case then I can answer your query better.
Thanks :)
0
Ivette Lavin
Can subsections display on navigational side menus? I see it in the breadcrumb but not the side menu
0
Jupete Manitas
We encourage you to add this as product feedback here in the community to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning. Otherwise, we can refer you to our Professional Services team or you check with your account executive to learn more about Services team. They can build custom applications and other tools for your Zendesk when native functionality is not meeting your needs. Thank you!
0
Lilian Herman
No, I'm not referring to the number of subsections under a section. I'm talking about the levels as in hierarchy structure.
From a ZD article: You can have a maximum of six levels using nested sections: Category > section > section > section > section > section.
This states 6 levels, but that includes the Category. I was referring to the number of section levels under a category.
0
Jupete Manitas
0
Lilian Herman
Is there any way to add more than 5 levels of sections? Any one out there figured out a workaround for this?
0
Ifra Saqlain
@Roy Bramer, you have section to create a subsection under parent section.
Ex.
i). Create a Category.
II). Create a Section under that Category.
III). Create a Section again. Then, you will get the Category (Select it), you will get a Section (Select it) and then save your new Section under this parent Section.
0
Ifra Saqlain
Then you can create a ticket: https://support.zendesk.com/hc/en-us/community/posts/new
0
Roy Bramer
Team Diziana,
As far as I can see we are invoiced for the Enterprise Subscription and our template has the following code:
{{#if section.description}}
<p class="page-header-description">{{section.description}}</p>
{{/if}}
{{#if section.sections}}
<ul class="section-list section-list--collapsed {{#if settings.content_layout_columns}}single-column-layout{{/if}}">
{{#each section.sections}}
<li class="section-list-item">
<i class="fas fa-folder"></i>
<a href="{{url}}">
<span>{{name}}</span>
</a>
</li>
{{/each}}
</ul>
{{/if}}
{{#if section.articles}}
<ul class="article-list {{#if settings.content_layout_columns}}single-column-layout{{/if}}">
{{#each section.articles}}
<li class="article-list-item {{#if promoted}} article-promoted{{/if}}">
{{#if promoted}}
<svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" focusable="false" viewBox="0 0 12 12"
class="icon-star" title="{{t 'promoted'}}">
<path fill="currentColor"
d="M2.88 11.73c-.19 0-.39-.06-.55-.18a.938.938 0 01-.37-1.01l.8-3L.35 5.57a.938.938 0 01-.3-1.03c.12-.37.45-.63.85-.65L4 3.73 5.12.83c.14-.37.49-.61.88-.61s.74.24.88.6L8 3.73l3.11.17a.946.946 0 01.55 1.68L9.24 7.53l.8 3a.95.95 0 01-1.43 1.04L6 9.88l-2.61 1.69c-.16.1-.34.16-.51.16z"/>
</svg>
{{/if}}
<a href="{{url}}" class="article-list-link" title="{{title}}">{{title}}</a>
</li>
{{/each}}
</ul>
{{else}}
<a href="{{section.url}}">
<i class="section-empty"> {{t 'empty'}} </i>
</a>
{{/if}}
But also if I copy the template and replace it exactly by your code and set is a the live template, I still cant select the sections within a category when I create a section.
Hope you can help!.
Grtz. Roy
0
Ifra Saqlain
Hi Roy Bramer,
I think it's because of your Plan.
You must have Enterprise Plan or plus and then the code of sections/subsections must be added on your templates.
Thanks
Team
0
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