422 Unprocessable Entity when using request proxy
已于 2023年6月13日 发布
Hello,
I am following the guidelines provided at https://developer.zendesk.com/documentation/apps/app-developer-guide/making-api-requests-from-a-zendesk-app/#using-a-third-party-oauth-access-token and every time i try to perform a request using the proxy i get a HTTP 422 Unprocessable Entity error.
My App has successfully completed the OAuth setup (i use Okta as the OAuth provider) and i am trying to make a simple call to my backend.
const options = {
url: "https://api.example.com/list",
type: "GET",
headers: {
Authorization: "Bearer {{setting.token}}",
},
secure: true,
};
await this._client.request(options);
0
5
5 条评论
Luis Pessoa
Greg Katechis any news regarding this one?
0
Luis Pessoa
Hmm.. the target is a fake URL .. in theory it should return a network error instead of an expired token.
Does the proxy check the JWT itself before making the call to the target endpoint? Another question is shouldn't the proxy refresh the token if applicable (Okta returns all the required fields during the OAuth setup)
0
Greg Katechis
Thanks for that! From what I can see, it's saying that the token has expired. Can you confirm that if you generate the token manually and make a manual call with a Bearer auth header that it does not work either?
0
Luis Pessoa
Hi Greg!
I am using our sandbox environment with subdomain yapecrm1673879820. The app itself is a simple sidebar application with one button that triggers the above mentioned call
0
Greg Katechis
Hi Luis! There are many possible reasons that you could be getting a 422 in this scenario, so it's hard to say from this code snippet. What Zendesk subdomain are you making this request from? I might be able to find something in our logs to provides some additional details.
0
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