Is it possible to prevent unconditional termination after 28 days of resolution?
已于 2023年10月26日 发布
In the past, if it was designated as 365 days, the end state was maintained for 365 days
Due to the update in June, it ended on the 28th
In other words, it was supposed to be terminated after 28 days with the max value, but no customer seems to have requested or hoped for it.
I think I set it to end unconditionally after 28 days for convenience from Zendesk's point of view, but is it possible to change it to end in 1 year or 2 years instead of after 28 days?
1
0
0 条评论
登录以发表评论。