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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


Hi all, We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into ...

已于 2015年7月10日 发布 · Michael Hamilton

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In the Help Center, I want to add a link (and some other simple HTML) to the description field for just one category (fo...

已于 2015年2月10日 发布 · Permanently deleted user

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I have custom fields and forms and some fields don't appear on certain forms. However, when an end user goes to their ti...

已于 2015年1月06日 发布 · Administrator

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How can I remove a section or category from the help center?

已于 2014年5月06日 发布 · DebbieCampbell

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I needed to move 40 articles from one section to another. (All sections use "manual" ordering, not date-based, nor alpha...

已于 2023年12月22日 发布 · Editor (Amber)

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Is there a feature that would notify a publisher when an article is new or has been changed - and is waiting to be publi...

已于 2023年12月07日 发布 · helen boyian

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Hi! In our articles for the Help Center, we use attachments when a client needs instructions or an example of how to fil...

已于 2023年12月01日 发布 · Evgeniy Litvin

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