Hinzufügen von Supportadressen, unter denen Benutzer Tickets einreichen können

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  • Juergen Wagenbach
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    We have configured support addresses with different domain names due to historical reasons. Is there a possibility to configure a "reply-to" mail address which differs from the configured and possibly still in use old domain name address which might be used by a requester.

    Example:

    There might be the following support addresses configured:

    The "reply-to" address always seems to be the same like the "from" address by such configured addresses.
    We would like to configure "support@newdomain.com" as the "reply-to" address even if users still have send their requests to "support@olddomain.com" or local domains. Is there a way to configure a different "reply-to" address for the configured support addresses?

    Kind regards
    Juergen

     

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