zChat.removeTags cannot remove tags when using Agent Workspace
Gepostet 11. Mai 2022
zChat.removeTags didn't work in my custom Chat Widget.
It seems issue of Agent Workspace.
Flow
1. Add Tag and start chat → A ticket with "zopim_chat" and "test_tag" tag will be created.
zChat.addTag(['test_tag'])
2. Finish chat by zChat.endChat()
3. Reload browser and initialize chat widget
constructor() {
zChat.removeTags(['test_tag'])
}
4. Start chat without adding tag
→ A new ticket with "zopim_chat" and "test_tag" tag will be created.
Conditions
- Using Agent Workspace
- Start chat again in a short time from same browser (Not same session? but something is same)
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