zChat.removeTags cannot remove tags when using Agent Workspace



Gepostet 11. Mai 2022

zChat.removeTags didn't work in my custom Chat Widget.

It seems issue of Agent Workspace.

Flow

1. Add Tag and start chat → A ticket with "zopim_chat" and "test_tag" tag will be created.

zChat.addTag(['test_tag'])

2. Finish chat by zChat.endChat()

3. Reload browser and initialize chat widget

constructor() {
zChat.removeTags(['test_tag'])
}

4. Start chat without adding tag

→ A new ticket with "zopim_chat" and "test_tag" tag will be created.

Conditions

 - Using Agent Workspace

 - Start chat again in a short time from same browser (Not same session? but something is same)


0

3

0 Kommentare

      Anmelden, um einen Kommentar zu hinterlassen.

      Sie finden nicht, wonach Sie suchen?

      Neuer Post