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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).


As a Zendesk app developer, we use the Zendesk Stripe application for a kind of coordination between the app and billing...

Gepostet 01. Apr. 2024 · Daniel Belevtsov

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A huge blind spot in my org's Zendesk Data is the amount of time agents are spending merging tickets. It appears that th...

Gepostet 14. Juli 2022 · Crawford Philleo

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I have had a support ticket with Zendesk (#12095702) about using the help center API's in a ZAF app, and was encouraged ...

Gepostet 02. Jan. 2024 · Jens Herlevsen

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The Zendesk <-> Jira DC connector does not currently have any logging. In order to get early indication of a probl...

Gepostet 27. März 2023 · Brett Connor

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Both, Jira and Zendesk are powerful tools. But... since Jira is becoming very expensive and is giving up on Jira Server,...

Gepostet 03. Apr. 2022 · Jacek Wizmur

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Feature Request Summary:

When using JWT to sign in a user from our system into our Zendesk i...

Gepostet 03. Juni 2022 · Mike

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Currently i have built a custom shipping solution directly in zendesk. Id want to have the option of passing an email to...

Gepostet 22. März 2024 · Parth Patel

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Hi there, We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to su...

Gepostet 19. Jan. 2024 · David Kristofor Kingsbury

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Hey Team, We wanted to bring this to attention that Salesforce app in Zendesk doesn't support Account Hierarchy Lookup. ...

Gepostet 19. Jan. 2024 · Garima Hans

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Hi
At the moment, there is no way to update an end-user phone number in Zendesk support in a way it can be used by ...

Gepostet 08. Juni 2023 · Yoram

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