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Discussion - Workforce engagement management (WEM)
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QA Resources
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Hello Quality Aficionados!
Here's a list of Quality Assurance (QA) related resources that we've put together to ...Gepostet 16. Okt. 2024 · Triin Ilves
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WFM Resources
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Hello WFM Magicians!
Here's a list of Workforce Management (WFM) related resources that we've put together to h...Gepostet 16. Okt. 2024 · Triin Ilves
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Greetings to all community members! 👋 We are excited to announce the launch of our new Workforce Engagement (WE...
Gepostet 16. Okt. 2024 · Triin Ilves
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We’re absolutely delighted to have you join us! The Zendesk community is a vibrant space where you can connect, learn, a...
Gepostet 21. Okt. 2024 · Triin Ilves
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AI Agents (aka Bots) are being adopted like never before thanks to the advancement of AI. When deployed correctly, they ...
Gepostet 21. Okt. 2024 · Riley Young
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‘What Percentage of Conversations Should You Evaluate?’ is one of the most asked questions in the QA space.
Gepostet 29. Okt. 2024 · Mervi Sepprei
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While change can sometimes be challenging for your teams and may raise questions and concerns, it also opens the door to...
Gepostet 06. März 2025 · Elodie Prioris
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My job involves working with new and existing customers, and I’ve seen countless approaches to Workforce Managem...
Gepostet 28. Nov. 2024 · Ivan Vjetrovic
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