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Welcome to the Workforce Engagement (WEM) discussion topic

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Posted Oct 16, 2024

Greetings to all community members! đź‘‹

We are excited to announce the launch of our new Workforce Engagement (WEM) discussion topic! This is a dedicated space for you to engage in discussions around Zendesk Quality Assurance (QA) and Workforce Management (WFM) or anything related that sparks your interest!

Our aim in creating this area is to foster a vibrant community where members can exchange ideas, share experiences, debate methodologies and learn from each other. Whether you're a seasoned QA or WFM veteran or just beginning your journey, your unique perspective is invaluable and we encourage you to contribute.

Don't hesitate to ask questions, ponder the intricacies of WEM or share your own best practices and insights. And remember: every conversation is a fresh opportunity for discovery and growth. This topic is your go-to place to learn, connect and excel in your use of Zendesk WEM tools.

Let's embark on this journey of knowledge exchange together. We can't wait to dive into the rich and varied discussions that we'll be having here. Let's make the most out of the experience!

Stay tuned for regular updates, event and webinar announcements, and thought-provoking topics. Looking forward to hearing from all of you soon!


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