Disabling comments for an article

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4 Comments

  • Eros Forestan

    Is there a way to disable comments on all article for the whole help center?

    2
  • Nicole Saunders
    Zendesk Community Team

    Hi Eros - 

    It requires a minimal amount of code editing, but yes, you can disable comments for your entire Help Center. Here's how: 

    Hiding article comments with curly bars

    1
  • Jay D.

    Nicole Saunders - Just curious, is there a realistic way to disable ALL comments via a simple setting for HIPAA conscious customers? It seems silly that your reply was from 3 years ago and this still hasn't been baked into the interface by your product team. 

    0
  • Christine Diego

    Hi Jay- 

    There’s no setting to disable all comments, but you can bulk update your articles or remove the code of the article comments on your theme. 

    0

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