Guide product limits for Help Center

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5 Comments

  • James Rhea
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    For "Total number of section levels" = 5, is that true for Lite, Professional, and Enterprise, as this article's heading suggests? When I browse to the Arrange Articles page I see "Subsections for Enterprise: Use subsections to structure up to five levels of articles. That's deep."

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  • Nicole - Community Manager
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    Hi James - 

    Thanks for calling that out. Flexible Hierarchies, which is the functionality that allows you to create additional section levels (or s"sub-sections") is only available on Guide Enterprise, and does have the 5 level limit. We'll see if we can make that more clear in the way the article is written. 

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  • Jennifer Rowe
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    Sorry for the confusion James. I've updated the article to make it clearer which features are Professional and Enterprise or Enterprise only. Thanks for calling our attention to that!

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  • David Darner
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    For "Total number of articles in a single section 5,000", is there a limit to how many articles can be displayed on a page? It seems I've reached a threshold and can only see about 20 articles on the side navigation panel. If I click the section, I see them all but I need to see all the articles in a section show up in the side navigation panel.

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  • Devan
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    Hello David Darner,

    The short answer is 30 by the base product default. I've gone ahead and included an article that goes into further detail on this topic.

    Can I add pagination to my Help Center?

    Best regards. 

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