If you have localized content for your Help Center, you can manage translations for articles by flagging them as outdated, setting the source language, or deleting translations as needed.
Multi-language support is available on Professional and Enterprise. You must be a Help Center manager to manage Help Center translations.
This article contains the following sections:
Marking a translated article as out of date
You can flag an article translation as outdated, meaning it needs to be updated.
- Navigate to the translated article you want to set, then click Edit in the top menu bar.
- Select the language of the translation from the drop-down, if you are not already viewing it.
- Click Translation options, then select Mark translation as outdated.
You cannot set the source language as outdated.
- Click Update.
The translation is flagged as outdated so that you know it needs to be updated.
Setting an article translation as the source language
When you have article translations, you need to set one article as the source language. The article you set as the source cannot be removed.
Deleting a translated article
You can delete a translated version of an article if necessary. You cannot recover a deleted translation.
If you are trying to delete an article that is currently the source language for the item, you must first set another article as the source language.